Malaysia launch pricing

Start AI-assisted WhatsApp support from RM49/month.

Founding 50 customers get easy-entry pricing for the first 3 months, setup fee waived, and a supervised onboarding path before the workspace goes live.

Setup fee waived for Founding 50WhatsApp-first for Malaysian SMEs

Starter

Founding 50

For solo founders, small shops, and service providers

RM49/month

First 3 months. RM99/mo later.

  • 1 WhatsApp number
  • 1 team user
  • AI-assisted FAQ and enquiry replies
  • 500 AI-assisted replies per month
  • Basic business profile and FAQ setup
  • Human handoff rules
Apply for this plan

Business

Recommended

For active SMEs with daily WhatsApp enquiries

RM149/month

First 3 months. RM249/mo later.

  • 1 WhatsApp number
  • 3 team users
  • AI-assisted inbox with conversation summaries
  • 2,000 AI-assisted replies per month
  • Knowledge base and escalation setup
  • Lead capture and basic reporting
Apply for this plan

Growth

Scale

For teams that need campaigns and integrations

RM399/month

First 3 months. RM599/mo later.

  • Up to 2 WhatsApp numbers
  • 10 team users
  • 8,000 AI-assisted replies per month
  • Business system/API integrations
  • Campaign preparation and template support
  • Priority onboarding and tuning
Apply for this plan
Usage policy

WhatsApp Business Platform charges, approved template message charges, and optional AI-assistance overages are separate from the platform fee. Extra AI-assisted replies are planned at RM10 per 1,000 replies during launch.

Optional managed AI setup after the launch offer starts from RM499 one-time for customers who want done-for-you configuration.

Pricing FAQ

Are WhatsApp charges included?

No. Meta/WhatsApp message charges are billed separately based on actual usage. We keep the platform fee clear so you can see software cost and messaging cost separately.

Is this fully self-serve?

Not yet. During launch, every workspace goes through a short onboarding review so WhatsApp setup, AI behavior, escalation rules, and tenant access are configured correctly.

Do I need a new WhatsApp number?

Some customers can connect an existing WhatsApp Business setup, while others may need a separate number depending on their current setup and Meta requirements.

What happens when AI cannot answer?

Uncertain, sensitive, or account-specific conversations are escalated to your team instead of guessed.